Trying to get a response from Etrade... again.

Ever since Etrade became my brokerage, I have encountered problems with the allowable dollar amounts their interface permits.

Back in May, the minimum allowed amounts for subsequent investments through an AIP plan changed in Etrade's interface for two of the funds I own despite no changes at their respective Mutual Fund companies.

Then Etrade fixed the issue and I was pleased.

Then one day I logged in and it was broken again, for one of the funds.

So I called the local Branch in Boston many weeks ago and have heard nothing but crickets.

Today, I sent a request in through my account.

As always, I'll keep you posted. Below is the issue, as I reported it.

The mutual fund WFIVX has a minimum additional investment amount of $100. Your web site has the minimum set at $1000. You actually fixed this for me over a month ago but now it is broken again.

You can see right here where the fund company states that any additional contributions allow $100 minimum:


You can see here where morningstar.com advertises that you offer this fund with an AIP allowing $100 contributions:


I have called the representative at the Boston Branch who coordinated this issue when you fixed it the first time over a month ago and have yet to hear back. I have tried to invest on two separate occasions but due to this bug, have been unable to execute my transactions.

You can read about this issue on my blog at http://wyliemoney.blogspot.com/

Please let me know if you have any questions.

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